Your confirmation letter will contain details of your cancellation terms and conditions. But for your reference, the booking cancellation terms and conditions are as follows:
1. A reservation made with a flexi week credit may be cancelled up to 42 days prior to the occupation date, without penalty, noting that flexi credits will expire if not used by the end of the year in which it was allocated.
2. A reservation cancelled with less than 42 days to occupation date will be subject to full forfeiture of the flexi credit.
3. A reservation into your own fixed week may unfortunately not be cancelled, however if you, or a possible guest, are unable to occupy the unit we advocate that you bank this week with iExchange by calling 039 688 5340 or email vms@vmsresorts.co.za.
4. Where applicable, regardless of occupation date, a 50% penalty of the exchange fee will apply.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article